Terms & Conditions

OVERVIEW

This website is operated by Stelzo (“we”, “us”, “our”).
Throughout the site, the terms “we”, “us” and “our” refer to Stelzo. We offer this website and all information, tools, and services available from it to you (the “User,” “Customer”), conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our website and/or purchasing from us, you engage in our “Service” and agree to be bound by these Terms & Conditions (“Terms”), including any additional terms and policies referenced herein or available via hyperlink.

If you do not agree to all the Terms & Conditions, you may not access the website or use any services.

Any new features or tools introduced on our site will also be subject to these Terms. We reserve the right to update or modify these Terms at any time by posting changes on our website. Continued use of the site constitutes acceptance of any changes.


1. ONLINE STORE TERMS

  • You must be at least the age of majority in your region or have the consent of a parent/guardian to use this site.
  • You agree not to use our products for any illegal or unauthorised purpose.
  • You must not transmit malware, viruses, or harmful code.
  • Breach of these Terms will result in immediate termination of Services.

2. GENERAL CONDITIONS

  • We reserve the right to refuse service to anyone at any time for any reason.
  • Content (excluding payment information) may be transferred unencrypted across networks.
  • Payment information is always encrypted during transfer.
  • You agree not to reproduce, duplicate, copy, sell, or exploit any part of the Service without our written consent.
  • Section headings are for convenience only and do not limit interpretation.

3. PRODUCT INFORMATION & ACCURACY

  • We do our best to ensure product descriptions and details are accurate, but errors may occur.
  • All refurbished parts are sold “as‑is” and may show signs of prior use (cosmetic wear).
  • Images are for reference and actual product may vary slightly.
  • We reserve the right to modify or discontinue products at any time without notice.

4. PRICES & MODIFICATIONS

  • Prices are subject to change without prior notice.
  • We may modify or discontinue the Service (or any part of it) at any time without liability for any resulting impact.

5. PRODUCTS OR SERVICES

  • Some products may be available exclusively online.
  • All products are subject to availability.
  • Sale, clearance, or “as‑is” items are non‑returnable unless defective on arrival, as per our Refund Policy.
  • We do not guarantee that refurbished parts will meet specific performance expectations.

6. ACCURACY OF BILLING & ACCOUNT INFORMATION

  • You agree to provide complete and accurate billing/shipping details.
  • We reserve the right to cancel or limit any order.
  • Orders placed using the same payment method, address, or account may be subject to restrictions.

7. THIRD‑PARTY TOOLS & LINKS

  • We may provide access to third‑party tools or links “as‑is” without warranties or endorsement.
  • We are not responsible for third‑party content, products, or services.
  • Any issues with third‑party goods/services should be resolved directly with the provider.

8. USER COMMENTS & FEEDBACK

  • By submitting comments, reviews, or suggestions, you grant us the right to use them without restriction or compensation.
  • You agree your submissions will not violate laws or others’ rights and will not contain harmful software.

9. PERSONAL INFORMATION

  • Submission of personal data is governed by our Privacy Policy.

10. ERRORS & OMISSIONS

  • We reserve the right to correct errors, inaccuracies, or omissions without prior notice, even after an order is placed.

11. PROHIBITED USES

You may not use our site:

  • For unlawful purposes.
  • To infringe intellectual property rights.
  • To transmit malicious code.
  • To engage in fraudulent, abusive, or harmful conduct.
  • To bypass security measures of our site or others.

12. DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

  • All refurbished parts are sold on an “as‑is” basis with limited warranty, as described in our Refund Policy.
  • We make no guarantee that our Service will be uninterrupted, timely, secure, or error‑free.
  • We are not liable for:
    • Installation errors by you or third parties.
    • Damage from misuse, mishandling, or incompatibility.
    • Indirect, incidental, or consequential losses (including device damage, data loss, or lost profits).
  • Maximum liability is limited to the amount you paid for the product.

13. INDEMNIFICATION

You agree to indemnify and hold harmless Stelzo and its affiliates, officers, employees, and partners from any claims or demands, including legal fees, arising from your violation of these Terms or applicable laws.


14. SEVERABILITY

If any provision is found unlawful or unenforceable, it will not affect the validity of the remaining provisions.


15. TERMINATION

We may suspend or terminate your access to our Service without notice if we believe you have violated these Terms.


16. ENTIRE AGREEMENT

These Terms and our related policies constitute the complete agreement between you and Stelzo.


17. GOVERNING LAW

These Terms are governed by and interpreted in accordance with the laws of India. Any disputes will be subject to the exclusive jurisdiction of courts located in [Insert City/State].


18. CHANGES TO THESE TERMS

We may update these Terms at any time by posting a new version on our site. Your continued use of the site means you accept those changes.


19. CONTACT INFORMATION

For questions regarding these Terms & Conditions:

📧 support@stelzo.in
📞 9769669280